Privacy Policy

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Privacy Policy

Effective Date: 20/11/24

Solace Holistics ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our massage, lymphatic drainage, and holistic wellness services, as well as our website.

1. Information We Collect

We may collect the following types of information:

Personal Information:

- Name

- Email address

- Phone number

- Payment details (when applicable)

- Appointment history

Non-Personal Information:

- IP address

- Browser type and version

- Pages visited on our website

- Time spent on our website

2. How We Use Your Information

We use the information collected to:

- Schedule and manage appointments for massage, lymphatic drainage, and holistic wellness services.

- Respond to your inquiries and provide personalized wellness support.

- Process payments and send invoices or receipts.

- Send marketing communications about new services, promotions, and wellness tips with your consent.

- Improve our website, offerings, and overall client experience through analytics.

- Ensure compliance with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

- Service Providers: Third-party providers assisting with payment processing, email communication, or website hosting.

- Legal Authorities: When required by law or in response to legal proceedings.

4. Your Rights

You have the following rights regarding your personal information:

- Access and Correction: Request access to your personal data and correct inaccuracies.

- Data Deletion: Request the deletion of your personal data (subject to legal or regulatory requirements).

- Marketing Preferences: Opt-out of marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise these rights, contact us at info@solaceholistics.co

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, or destruction. These measures include:

- Secure payment processing.

- Encrypted communication channels (e.g., HTTPS).

- Restricted access to personal data within our organization.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies help us:

- Understand how clients engage with our massage, lymphatic drainage, and holistic wellness content.

- Provide personalized recommendations and content based on your interests.

You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the "Effective Date" clearly noted.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Solace Holistics

Email: info@solaceholistics.co

Thank you for trusting us with your personal information. Your privacy is our priority.